Kigali Rwanda, Karama
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges vary depending on your location, order size, and delivery method. The applicable delivery fee will be calculated and displayed at checkout before you confirm your order.
We accept Mobile Money, debit and credit cards, bank transfers, and other secure online payment methods. Available payment options will be displayed during checkout.
Delivery typically takes 1–3 business days within the local area and 3–7 business days for other locations, depending on your delivery address and product availability.
Yes. We use secure encryption and trusted payment systems to protect your personal and payment information. Your data is handled confidentially and in accordance with our privacy and security policies.
After you place your order, you’ll receive a confirmation email or SMS. We then process and prepare your items, notify you when your order is shipped, and deliver it to your selected address within the estimated delivery time.
Yes. A digital invoice is sent to your email after your order is confirmed, and you can also request a printed invoice with your delivery if needed.
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